Your search for a modern telephone system ends today!

No hardware. No downloads. No maintenance costs. Plug-n-Play our cloud PBX system today.

Chat and collaborate at scale.

With Freshcaller, you can deliver delight at scale without taking on the cost and complexity of legacy software.

• Contextual.

Freshcaller empowers your teams to create/respond to every opportunity with complete context.

• Modern.

Freshcaller upgrades its current phone technology to a next-generation voice routing and AI engine.

• Beautifully simple.

Freshcaller is a minimum-fuss, maximum-love voice platform built just for you.

Freshchat WhatsApp Business API.

Now, surprising your customers is just two clicks away!

 ✓ Fast integration.

✓ Scale easily.

✓ Advanced AI bot.

✓ Rich media notifications.

The Freshconnect app allows support agents to start a discussion on a customer ticket with other agents, internal teams, and even third parties (vendors, logistics, etc.). Discussions are attached to tickets, so agents don’t have to use multiple tools to collaborate or copy and paste information multiple times.

An intuitive, feature-rich, and affordable customer support software.

With Freshdesk, you can:

• Streamline all your customer conversations in one place
• Automate your repetitive work and save time
• Collaborate with other teams to solve problems faster 
• And much more…

Intelligent Marketing Automation for fast-paced teams.

Freshworks CRM (formerly Freshmarketer) offers better automation, faster conversions, and more sales.

Why choose Freshworks CRM (formerly Freshmarketer)?

• Improve leads and more sales with conversion optimization.
• Create responsive, beautiful, and effective emails.
• Advanced segmentation for website and emails.
• Powerful automation with customer journeys.

IT service desk made really simple.

Modernize IT and other business functions with a refreshingly easy-to-use, simple-to-setup cloud-based IT service desk solution. 

Why Freshservice?

• Increases agent productivity.
• Automates internal processes.
• Get the most out of your CMDB.
• It's at the top of your KPIs.
• Improves employee experience.

The intelligent HR software for growing businesses.

Manage your hiring, onboarding, time off, employee data, and HR workflows in one place.

Why Freshteam?

• Attracts and hires candidates.
• Welcomes new hires.
• Makes organizational charts.
• Manages employee time off.
• Handles employee data.

Your sales team needs a better CRM.

With Freshworks CRM (formerly Freshsales – Sales CRM), your team can now use AI-powered lead scoring, phone, email, activity capture, and more.

What's new in Freshworks CRM?

Freshworks CRM acts as a single source of truth for your business and provides a 360° view of your customer by capturing and combining customer experiences in one place.

Why Freshworks CRM (formerly Freshsales)?

• Use integrated email and phone technology powered by Freshcaller.
• Find the best sales leads.
• Have relevant conversations.
• Get smarter with email.
• Better manage your sales pipeline.