Cielo transforms corporate training with interactivity and agility using Articulate 360.

Check out how the payments giant optimized the creation of internal content with a solution provided by Software.com.br.

Cielo is one of the largest technology and services companies for retail in Latin America, acting as a reference in payment solutions. About to turn 30, the company positions itself as an innovative ecosystem that drives business through technology, always with the purpose of simplifying and enhancing entrepreneurship throughout the country.

In line with its commitment to innovation, Cielo's Corporate Learning area was looking for a solution that would optimize the development of internal training, with more dynamic and interactive content. The challenge was to reduce the dependence on external contractors to produce these materials, which generated high costs and a long delivery time.

It was in this scenario that Software.com.br came into action, providing licensing for the Articulate 360 platform — a complete set of tools for creating online training, which combines interactivity, usability and agility in the development of corporate content.

With the support of Software.com.br, the implementation of the solution was carried out quickly and efficiently, allowing Cielo's internal team to produce its own content with greater autonomy and agility. Since adopting the platform, more than 50 training content items have been created, all developed with a focus on clarity and engagement of the internal audience.

The response from employees and business areas has been extremely positive. Teams report that the materials are more aligned with their needs and that the learning process has become more fluid and efficient. In addition, the in-house production of content has enabled greater personalization and adaptation of information to the company's strategies.

“Our evaluations are always very positive. The feedback we receive from the business areas is that we are increasingly connected with them, translating and adapting business information in a clear and constructive way, thus supporting the business strategy. The way the content was and is being constructed has facilitated the absorption of knowledge,” says Cesar Augusto Sampaio Burgos Dias, head of the Employee Experience area.

This case is yet another example of how Software.com.br delivers not only technology, but complete solutions that directly impact the efficiency and strategy of companies. Whether for licensing, implementation, training or support, count on Software.com.br. We are proud to support large companies with the best solutions on the market, offering not only licensing for tools such as Articulate 360, but also a complete implementation, training and support service.

Contact us via email articulate@software.com.br and discover how we can transform your company's training processes.