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Terms of use and privacy policies

Terms of Use and Privacy Policy

Privacy policies

This Privacy Policy describes the personal data we collect, how it is used, stored and shared, and your rights in relation to that data.

The Privacy Policy was created to show our commitment to always treating your personal data with security, privacy and transparency.

This website is maintained and operated by GRUPO SOFTWARE.COM.BR, referred to in this policy as “SOFTWARE.COM.BR”.

We collect and use some personal data belonging to those who use our website. In doing so, we act as the controller of such data and are subject to the provisions of Federal Law No. 13,709/2018 (General Personal Data Protection Law – LGPD).

We take care of the protection of your personal data and, therefore, we provide this privacy policy, which contains important information about:

– What data we collect and what we do with it;  
– Your rights in relation to your personal data; and  
– How to contact us

2. Personal data expressly provided by the user

We collect the following personal data that our users expressly provide to us when using our website:

– Full Name
– E-mail
- Telephone
– ID
– CPF
- Address

This data is collected at the following times:
– When the user uses the contact form.
– When the user registers on the website.
– When the user makes a purchase.
The data provided by our users is collected for the following purposes:
– To register a request for proposal and register in e-commerce to purchase products.

3. Sensitive data

Sensitive data will not be collected from our users, as defined in articles 11 et seq. of the Personal Data Protection Law. Therefore, there will be no collection of data on racial or ethnic origin, religious beliefs, political opinions, membership of a trade union or organization of a religious, philosophical or political nature, data relating to health or sexual life, genetic or biometric data, when linked to a natural person.

4. Cookies

Cookies are small text files that are automatically downloaded to your device when you access and browse a website. They are basically used to identify devices, activities and user preferences.

Cookies do not allow any files or information to be extracted from the user's hard drive, nor do they allow access to personal information that does not originate from the user or the way in which the website's resources are used.

a. Website cookies
Website cookies are those sent to the user's and administrator's computer or device exclusively by the website.
b. Third-party cookies
Some of our partners may set cookies on the devices of users who visit our website.

These cookies, in general, aim to enable our partners to offer their content and services to the user who accesses our website in a personalized way, by obtaining browsing data extracted from their interaction with the website.

The user can obtain more information about third-party cookies and how data obtained from them is processed, as well as access a description of the cookies used and their characteristics, by accessing the following link:

c. Cookie management
The user may object to the registration of cookies by the website by simply disabling this option in their own browser. More information on how to do this in the main browsers currently used can be accessed from the links below:

However, disabling cookies may affect the availability of some tools and features of the website, compromising its correct and expected functioning. Another possible consequence is the removal of any saved user preferences, which may negatively affect the user's experience.

The user may object to the use of cookies by the website by simply deactivating them when they start using the service, following the instructions below:

When accessing the page, the user has the option to accept or refuse cookies.

Disabling all cookies, however, will not be possible, as some of them are essential for the website to function properly.

Additionally, disabling cookies that can be disabled may harm the user experience, as information used to personalize it will no longer be used.

5. Collection of data not expressly provided for
Eventually, other types of data not expressly provided for in this Privacy Policy may be collected, provided that they are provided with the user's consent, or, further, that the collection is permitted based on another legal basis provided for by law.

In any case, the collection of data and the processing activities resulting from it will be informed to the users of the website.

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